Terms of Service

Last Updated: August 20, 2026

Acceptance of These Terms

Welcome to Dover Saddlary. These Terms of Service govern your access to and use of our website, products, services, and related features.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and any other policies or guidelines referenced on our website.

If you do not agree with these Terms, please do not use our website or place an order through Dover Saddlary.

Use of Our Website

You may use the Dover Saddlary website for lawful personal and commercial shopping purposes in accordance with these Terms and applicable laws.

You agree not to use our website in any way that could damage, disable, interfere with, or negatively affect the operation, security, or availability of the website.

You also agree not to attempt to gain unauthorized access to our systems, accounts, data, or other users' information.

Eligibility and Account Information

By placing an order or using certain features of our website, you confirm that you are legally able to enter into a binding agreement under applicable law.

If you create an account or provide information to Dover Saddlary, you are responsible for ensuring that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account credentials and for activities that occur through your account, to the extent permitted by applicable law.

Products and Product Information

Dover Saddlary makes reasonable efforts to provide accurate product descriptions, images, pricing, availability information, and other product details.

However, product information may occasionally contain errors, inaccuracies, or omissions. Product images are intended for illustrative purposes and the appearance of colors or details may vary depending on your device, display settings, or other factors.

We reserve the right to correct errors, update information, modify product descriptions, adjust pricing, or correct availability information when necessary.

Product Availability

Product availability may change without notice. An item displayed on our website may become unavailable before or after an order is placed.

We reserve the right to limit the quantities of products offered or purchased and may discontinue products or update product selections at any time.

If an item in your order becomes unavailable, we may contact you regarding available options or take other appropriate action in accordance with applicable law and our order processing procedures.

Pricing and Payment

Prices displayed on our website are subject to change without prior notice unless otherwise required by applicable law.

The price applicable to your order will generally be the price displayed at the time you complete your purchase, subject to corrections for technical errors, pricing mistakes, unauthorized activity, or other legitimate circumstances.

Payment must be authorized and successfully processed before an order can be completed or fulfilled. By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders and Acceptance

After you place an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that Dover Saddlary has accepted or guaranteed fulfillment of the order.

We reserve the right to review, decline, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, technical errors, or other legitimate concerns.

If an order is canceled after payment has been successfully processed, any applicable refund will be handled using the appropriate payment method and processing procedures.

Shipping and Delivery

Shipping and delivery information, including estimated processing and transit times, is provided in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise. Actual delivery times may vary depending on the destination, carrier, weather conditions, operational delays, customs procedures, or other circumstances outside our direct control.

By placing an order, you are responsible for providing an accurate and complete shipping address. Dover Saddlary is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.

Returns and Refunds

Returns, refunds, and related eligibility requirements are governed by our Return and Refund Policy.

Please review that policy before making a purchase or submitting a return request. Where applicable, the terms of the Return and Refund Policy form part of these Terms of Service.

Customer Responsibilities

When using our website or placing an order, you agree to provide accurate and complete information and to use our products and services in a lawful and responsible manner.

Intellectual Property

Unless otherwise stated, the content available on the Dover Saddlary website, including text, graphics, logos, designs, layouts, photographs, product presentation, and other materials, is owned by or licensed to Dover Saddlary or its respective content providers.

You may not copy, reproduce, distribute, modify, publish, display, or otherwise use website content for commercial purposes without appropriate authorization from the relevant rights holder.

Nothing in these Terms grants you ownership of any intellectual property rights associated with our website, content, or services.

User Content and Communications

If you voluntarily provide feedback, suggestions, reviews, comments, or other communications to Dover Saddlary, you are responsible for ensuring that your submission does not violate applicable law or the rights of another person.

Unless otherwise agreed in writing, feedback and suggestions may be used by Dover Saddlary to improve our products, services, website, and customer experience without an obligation to provide compensation.

Please do not submit confidential, proprietary, or sensitive information unless it is reasonably necessary for us to provide the customer service or support you requested.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources for your convenience or additional information.

Dover Saddlary does not control third-party websites and is not responsible for their content, availability, privacy practices, products, services, or terms.

Your use of third-party websites is subject to the terms and policies of those third parties.

Disclaimer

Our website and its content are provided on an "as available" basis to the extent permitted by applicable law.

While we make reasonable efforts to maintain accurate information and a functional website, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Dover Saddlary and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dover Saddlary and its service providers from claims, losses, damages, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

Privacy

Your use of the Dover Saddlary website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled.

Suspension or Termination of Access

We reserve the right to suspend or restrict access to our website or services where reasonably necessary to protect the security, integrity, operation, or lawful use of our services.

This may include action in response to suspected fraud, abuse, security threats, violations of these Terms, or other circumstances requiring reasonable protective measures.

Changes to These Terms

Dover Saddlary may update or modify these Terms of Service from time to time to reflect changes in our business practices, website functionality, products, services, or applicable legal requirements.

The updated Terms will be posted on this page, and the "Last Updated" date will be revised accordingly.

Your continued use of our website after updated Terms become effective may constitute acceptance of the revised Terms, where permitted by applicable law.

Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws relevant to the operation of Dover Saddlary and the transaction or service involved, without limiting any consumer rights that may apply under mandatory law.

Where a specific governing law or jurisdiction is required by applicable law or a separate written agreement, those requirements may apply.

Contact Information

If you have questions about these Terms of Service or need assistance with a matter relating to your use of the Dover Saddlary website, please contact us.

For general customer service inquiries, please visit our Contact Us page.

Related Policies

Please review the following pages for additional information about shopping with Dover Saddlary:

• Shipping Policy
• Return and Refund Policy
• Privacy Policy
• Contact Us